When a strategy won't start, or stops on its own

First open "Strategy Log" in the strategy details, where the specific reason is stated. The common causes fall into these groups:

1. Won't start right after creation

• Insufficient available balance: Your exchange account doesn't have enough of the quote currency (such as USDT).
• Funds in the wrong wallet: A spot strategy's funds are in the futures wallet (or vice versa) → you need to transfer them to the matching wallet.
• Funds locked in savings: Funds were moved into savings/locked holdings (unavailable) → redeem them first.
• Account not yet activated: Activate it on the "Assets" page first.
• Amount too small, right at the limit: The per-grid/first-order amount is below the exchange's minimum order size → increase the total investment.

2. Stops/pauses automatically while running

• Consecutive order rejections: Triggers the auto-pause protection (usually due to balance or market conditions).
• Risk control block: Exceeds the position or order-frequency limit.
• Stop-loss triggered: The loss reached the stop-loss level you set, and the strategy exited.

How to resume after fixing it

Once you've resolved the cause:

• A paused strategy → tap "Resume" to continue.
• A stopped strategy → create/start a new round.

Not sure about pause vs. stop? See "What's the Difference Between Pause and Stop".